How to check when to replace your Samsung Galaxy phone battery
The battery in your Galaxy phone is a consumable component that gradually loses its capacity over time. If your phone’s usage time becomes noticeably shorter or it turns off unexpectedly, it may be time to check the battery condition. Follow the guide below to diagnose your battery and determine whether replacement is needed.
When to consider replacing the battery
In general, the lithium-ion batteries may gradually lose performance over time. The following changes are some examples of signs that the battery may be nearing the end of its lifespan.
- The battery drains quickly after charging.
- The device turns off unexpectedly in cold environments or during winter.
If these symptoms occur, it is recommended to check the battery condition and consider a replacement.
How to check battery condition using the Samsung Members app
You can easily check your Galaxy phone’s battery condition using the Samsung Members app—no special equipment is needed. Follow these steps to perform a self-diagnosis.
Step 1. Tap the Samsung Members app.
Step 2. Tap the Support tab.
Step 3. Tap Get Started under Phone diagnostics.
Step 4. Once the diagnostic is complete, tap the Battery status icon to view the result.
Step 5. Check the result of diagnosis.
Battery status:
- Normal: No performance issues with the battery.
- Weak: The battery efficiency may have decreased due to long-term use or environmental conditions.
- Bad: The battery life has significantly degraded. For stable performance, visit your local Samsung Support Center for advice.
Note: Menu names, paths, and screen layouts may vary depending on your device model, software or app version.
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